Privacy Policy

Introduction

5 Star Hosts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Property details and location
• Communication preferences
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide and manage our property management services
• Communicate with you about your property and our services
• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Disclosure of Your Information

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Cookies

We use cookies and similar tracking technologies to improve your experience on our website. See our Cookie Policy for more information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via our contact page.